The Human Manual

Three (3) Network Settings, Help & Support

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Everything 3 do is geared to delivering mobile how it’s meant to be – useful, easy and good value:

3 are building the world’s most advanced mobile network here in the UK, designed to carry data traffic. 3 agreed a network sharing agreement with T-Mobile in 2007, which gives 3 the ability to deliver their planned capacity for voice and data to 98 per cent of the UK population by 2009. Capacity upgrades, including to the backhaul (which carries the data from each site to the core processing centres), site rollout and other technical innovations are all geared to providing the capacity and coverage needed to offer the services that people want today and will want in increasing volumes tomorrow.

3 provide devices that are internet ready. This means building internet services into the handset – email, instant messenger, VoIP, social networking, maps and location. It also means providing products such as 3’s USB Mobile Broadband modems ("dongles") to enable even simpler ways to connect to the internet when you are on the move. The 3 Skypephone is the first example of this and there is more to come.

For more information regarding Three (3) Mobile, please visit

O2’s UK Contact Information

  • Three Mobile UK Website:
  • Three Mobile Global Website:
  • Three Mobile Pay Monthly Customer Care: 08707 330 333 or dial 333 from your mobile
  • Three Mobile Pre Pay Customer Care: 08707 330 444 or dial 444 from your mobile
  • Three Mobile Pay Monthly Text Message Centre No: +447782000800
  • Three Mobile Pre Pay Text Message Centre No: +447782000800
  • Three Mobile Voicemail No: Dial 123 from your mobile
  • Three Mobile Online Billing: Click here
  • Three Mobile Coverage Map : Click here
  • Online Three Mobile Email Support : Click here
  • Online Mobile Phone Support: Click here


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  IP address (Leave blank)
  Username (leave blank)
  Password (leave blank)
  IP address (Leave blank)
  Username (Leave blank)
  Password (Leave blank)
Internet APN
  Username (Leave blank)
  Password (Leave blank)
  SMTP gateway (for email) n/a

Please note: We strive to deliver accurate information however if any of the above is inaccurate, please let us know.


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