O2 Support & contact information
O2 is a leading provider of mobile services to consumers and businesses in the UK. It is the leader in non-voice services, including text, media messaging, games, music and video, as well as data connections via GPRS, 3G and WLAN.
O2 UK is part of the wider O2 group which is a wholly-owned subsidiary of Telefónica S.A. O2 comprises mobile network operators in the UK and Ireland, along with integrated fixed/mobile businesses in Germany, the Czech Republic (Telefónica O2 Czech Republic) and the Isle of Man (Manx Telecom). It also owns 50 percent of the Tesco Mobile and Tchibo Mobilfunk, joint venture businesses in the UK and Germany respectively.
In addition, O2 includes O2 Airwave, which supplies secure digital communications to the emergency services, including the Police, Ambulance and Fire, as well as other public safety organisations.
O2 was formed in 2001 following the demerger from British Telecom of its former mobile business, BT Wireless.
For more information regarding O2, please visit www.o2.com
O2′s UK Contact Information
- O2 UK Website: http://www.o2.co.uk
- O2 Global Website: http://www.o2.com
- O2 Pay Monthly Customer Care: 0870 241 0202 or dial 202 from your mobile
- O2 Pre Pay Customer Care: 08705 678 678
- O2 Pay Monthly Text Message Centre No: +447802000332
- O2 Pre Pay Text Message Centre No: +447802092035
- O2 Voicemail No: Dial 901 from your mobile
- O2 Online Billing: Click here
- O2 Coverage Map : Click here
- Online O2 Email Support : Click here
- Online Mobile Phone Support: Click here
| MMS | APN | wap.o2.co.uk – Pay Monthly/Contract (please note the o is a o and not a zero) |
| payandgo.o2.co.uk – Prepay/Pay As You Go (please note the o is a o and not a zero) | ||
| IP address | 193.113.200.195 | |
| Username | o2wap – Pay Monthly | |
| payandgo – Prepay/Pay As You Go | ||
| Password | password | |
| URL | http://mmsc.mm2.o2.co.uk:8002 | |
| WAP | APN | wap.o2.co.uk – Pay Monthly/Contract (please note the o is a o and not a zero) |
| payandgo.o2.co.uk – Prepay/Pay As You Go (please note the o is a o and not a zero) | ||
| IP address | 193.113.200.195 | |
| Username | o2wap – Pay Monthly | |
| payandgo – Prepay/Pay As You Go | ||
| Password | password | |
| URL | http://wap.02.co.uk | |
| Internet | APN | mobile.o2.co.uk |
| Username | mobileweb | |
| Password | password | |
| Primary DNS | 192.113.200.200 | |
| Secondary DNS | 192.113.200.201 | |
| SMTP gateway (for email) | smtp.o2.co.uk |
| Please note: We strive to deliver accurate information however if any of the above is inaccurate, please let us know. |




