BlackBerry Bold 9000 Tutorials, Help & Support

TUTORIALS

Our BlackBerry Bold 9000 smart phone tutorials will guide you through everything inlcluding Set-up, Changing your ringing & message tone, Bluetooth connectivity, Changing your wallpaper/screen saver, Email set up and much more. We have created 96 bite sized tutorials to help you get the most out of your Bold 9000.

You will need to become a member to unlock the 5 free tutorials or become a premium member from only £9.99 and stream the video directly from our website and unlock the full 96 tutorials with free video updates.

	Basic	Bronze		Silver		Gold	Platinum
	5 tutorials for each device	96 tutorials for your Bold 9000 are availalbe across our Bronze, Silver, Gold & Platinum packages

PREVIEW

The video below will guide you through the process of setting you your first email account including Hotmail, MSN, Google Mail and various Coporate email accounts (POP/IMAP).

WHAT TUTORIALS ARE AVAILABLE?

• Set up - this tutorial will guide you through the complete set up process for your new BlackBerry Bold 9000 smart phone, inclunding inserting your SIM & MicroSD memory card, how to set the date and time and a full overview of the basic controls (free).

• Display
  • Screen icons - our tutorial guides you through all the icons that may pop up on your Bold 9000 screen including missed calls, notifications and much more
  • Date & Time - our tutorial will show you how to set the time and date as well as show you how to change your clock face and time zones.
  • Screen fonts - our tutorial will show you how to change and increase the fonts on your BlackBerry Bold 9000 .
  • Themes - our tutorials will guide you through downloading and changing your Bold's theme
  • Wallpaper - this tutorial will show you how to change your lock screen wallpaper to a desired image or photo taken using your 2 mega pixel camera or even a picture stored on the phone memory (free - become a basic member to watch for free).
  • Home screen shortcuts - this tutorial shows you how to make the most out of your home screen in setting up shortcuts
• Multimedia
  • Accessing your media - this tutorial will show you where all your media files are stored including pictures, images, photos, graphics, music, sound clips, voice notes, video, films and much more.
  • MP3 Player - this tutorial will show you how to use your MP3 music player including how to create playlists and how to set a track as your ringing tone.
  • Video Player - this tutorial will show you how to use your video player to watch films and movie clips
  • Camera - this tutorial will show you how to use your 2 mega pixel camera including switching on the flash and adjusting the resolution and white balance settings.
  • Video Camera - this tutorial guide will show you how to use your video camera including changing any settings and resolution
  • iTunes Synchronisation - this tutorial will make synching your iTunes music library simple.
  • Winows Media Player Synchronisation - this tutorial will make synchronising with Windows Media Player really simple because all you need to do is follow our guide.
  • Drag & Drop/Mass Storage - this tutorial guide will explain the copy and paste feature whereby you can copy and paste any file from any computer you have a USB cable connected.
  • Games - this tutorial will guide you through the pre-installed games by RIM - BlackBerry including the popular BrickBeaker.
  • Installing games - this tutorial will show you how to install games directly from your BlackBerry Bold or computer.
• GPS
  • GPS Overview - this tutorial will guide you through the complete set up and controls for using your GPS/Sat Nav.
  • Get Directions - this tutorial will help you find your way home or to your next meeting using the GPS/Sat Nav feature on your Bold 9000 smart phone.
  • Adjusting your Settings - Easily adjust your GOS settings by following our tutorial guide.
  • Google Maps - this tutorial will show you how to download and use the free Google Maps application.
  • Adding Favorites - Got a location your always go to? Save time by following our tutorial guide and add this location to your favorities and you'll be able to navigate your way there no matter where you are.
  • Sharing a location - Share your location or destinations with your contacts easily by following our tutorial guide.
• Applications & 3rd Party applications
  • Media Sync - this tutorial will show you how to use the BlackBerry Media Sync software which allows you to copy music, pictures and videos easily.
  • Word To Go - this tutorials will show you how to get the most out of your Word To Go application which allows you to open and edit Microsot Word documents.
  • Sheet To Go - this tutorial will show you how to get the most out of your Sheet To Go applicaion including changing any settings plus adding formulas.
  • Slideshow To Go - this tutorial will show you how to view Slideshow presentations.
  • Voice notes - this application is brilliant for keeping a record of any conversations or seminars, plus our tutorial will show you how to share this with your contacts.
  • Password Keeper - this tutorial will show you how to get the most out of BlackBerry's Password Keeper application.
• Ringing & Message tones - this tutorial will show you how to personalise your Bold 9000 by changing your default ring tone to a another pre-installed sound (free - become a basic member to watch for free).

• Messaging
  • Setting up email - this tutorial will show you how to set your email both personal and business accounts easily. You can easily set up Hotmail, Google Mail, MSN, Yahoo, POP and IMAP accounts.
  • Writing a new email - this tutorial will show you how to type a new email using your QWERTY keyboard.
  • Email signature - this tutorial will show you how to create your own personalised email signature rather than using the default 'sent from a BlackBerry device'.
  • Wireless Sync - this tutorial will show you how to enable your default wireless synchronisation settings.
  • Searching for an email - this tutorial will show you how to search for an email quickly using a combination of short key presses and the built in features on your Bold 9000 smart phone.
  • Deleting emails - this tutorial will show you how to delete emails in bulk, singler and various other options.
  • Filter emails - this tutorial will help you filter the emails that come through to your BlackBerry smart phone.
  • Macros - this tutorial alone will save you at least 10 minutes a month in emailing because we'll show you how to type in short hand.
  • Spell Check - this tutorial will show you how to use the built in spell checker including the settings
  • Text Messaging - this tutorial will show you how to send text messages from your smart phone.
  • Message Centre number - follow this tutorial to change your message centre number.
  • BlackBerry Messenger - follow this tutorial to get to know how to use BlackBerry Messenger to communicate with other BlackBerry smart phone owners.
  • Keyboard - this tutorial will show you how to get the most out of your keyboard including how to type in capitals, key lock functionality and much more.
  Connectivity
  • Mobile Network - this tutorial will show you how to select a mobile network manually as this could help when aboard.
  • WiFi - this tutorial will show you how to connect via WiFi to send and receive emails and surf the web.
  • Bluetooth - this tutorial will probably save you from 3 points on your drving licence and a large fine because we guide you through the quickest way to connect your Bold to your Bluetooth headset (free - become a basic member to watch for free).
  • USB Mass Storage - this tutorial will show you how to drag and drop files between your Bold and Computer/Laptop.
  • Modem - this tutorial will show you how to use your BlackBerry Bold as a modem.
  BlackBerry Desktop Manager Software (BDM)
  • Installing Desktop Manager software - this tutorial will show you how to properly install the BlackBerry Desktop Manager software.
  • Connecting to BDM - this tutorial will show you how to connect to your BlackBerry Bold and software together.
  • Synchronisation Set up - this tutorial will show you how to set up your pc synchronisation.
  • Conflicts - this tutorial will show you how to resolve your conflicts
  • Auto sync - this tutorial will show you how to set up and use the Auto Synchronisation feature.
  • Installing Applications - this tutorial will show you how to install applications using the BlackBery Desktop Manager.
  • Uninstalling Applications - this tutorial will show you how to un-install and remove applications from your BlackBerry smart phone.
  • Updating your BDM - this tutorial will show you how to update your BlackBerry Desktop Manager software..
  • OldBerry to NewBerry - this tutorial will show you how to back up and copy all your old BlackBerry's data from one to the other.
  • Back up - this tutorial will show you how to back up your BlackBerry.
  • Set up Auto Back up - follow this tutorial to use the Auto back up feature, this helps especially if you always forget to back up your BlackBerry smart phone.
  • Full restore - follow this tutorial to fully restore your BlackBerry with all your backed up information and data.
  • Clearing all information - this tutorial will show you how to clear all your information off the BlackBerry should you have to return it to work or if you are selling it, this process will restore your Bold to when it wa first swtiched on.
  Phone Book & Call Management
  • Adding a new contact - this tutorial will show you how to add a new contact to your phonebook, including adding their contact numbers, email addresses, work and home address and any other information.
  • Using your phonebook & making a call - this tutorial will show you how to use your phonebook inlcuding the quick tips and how to make a telephone call.
  • Setting up & using Contact Groups - this tutorial will show you how to set up Contact Groups for faster messaging and messenger broadcasts.
  • PC Contact Sync - this tutorial will show you how to synchronise all your contacts from your computer/Outlook to your BlackBerry Bold 9000.
  • Copying from your SIM card - this tutorial will show you how to copy all your contacts from your SIM card to your Bold's Contact Phonebook.
  • Sharing a contact - this tutorial will show you how to share a contact via Messenger, Text Message or Bluetooth.
  • Receiving a contact (VCF) via email - this tutorial will show you how to add a contact you have received as a VCF via email..
  • Speed Dialling - this tutorial will show you how to add new and use the speed dialling feature.
  • Photo ID - this tutorial will show you how to add photo ID's to all your contacts, so a picture of them pops up whenever they call.
  • Call Divert - this tutorial will show you how to set up and use your networks Call Diverting feature.
  • Voicemail - follow this tutorial to use your Voicemail feature including how to edit the voicemail number.
  • Call Waiting - follow this tutorial to learn how to use the call waiting feature including how to flick and swap between callers.
  • Loudspeaker - this tutorial will show you how to activate and use the loudspeaker function.
  • Voice Activated Dialling - this tutorial will show you how to use your Voice Activated Dialling functionality including how to say numbers.
  • Teach it your voice - follow this tutorial to teach your BlackBerry how you speak. This tutorial is useful if your BlackBerry doesn't understand or mis-interprets what you say.
  • Multi-tasking whilst on a call - this tutorial will show you how to take notes during a telephone call or search for a contact whilst on the phone.
  Surfing the web
  • Using your Browser - this tutorial will cover how to use your web browser including the basic controls with some excellent tips to make web browsing a joy..
  • Navigating web pages - this tutorial will show you how to navigate between web pages including how to select links and much more.
  • Sharing a website with a contact - this tutorial will show you how to send a web link to a contact.
  • Save images from the web - this tutorial will show you how to save images from a website to your memory card or internal phone memory..
  • Saving bookmarks - this tutorial will show you how to add and save new web page bookmarks.
  • Organising bookmarks - this tutorial will show you how to organise your Bookmarks including creating additional folders.
  • Configuring your Browser - this tutorial will show you how to change your Browser's settings and controls.
  • Browser Properties - this tutorial will show you how to change your default home page and browser, font sizes and much more.
  • Clearing your cache and history - this tutorial will show you how to speed up your browsing by clearing your cache and history.
  • Installing applications from the web - this tutorial will show you how to install new applications directly from your internet browser.
  • Setting your default browser - follow this tutorial to set your default browser.
  Organisation
  • Using your calender - this tutorial will cover how to use your calender including the basic controls with some excellent tips.
  • Calender settings - this tutorial will show you how to adjust your Calendar settings.
  • Adding a new Appointment - this tutorial will show you how to add a new appointment or event including setting reminders..
  • Adjust your appointments - this tutorial will show you how to adjust your appointments.
  • Adding a new task - this tutorial will show you how to add new tasks or create a to do list
  • Updating a task - this tutorial will show you how to change a task status.
  • Create task categories - this tutorial will show you how to create categories for your tasks.
  • Recurring tasks - this tutorial will show you how to create and manage recurring tasks.
  • MemoPad - this tutorial will show you how to use your Memo Pad including using macros.
  • Finding a note/memo - this tutorial will show you how to use the search feature to find a memo or note.
  • Calculator - follow this tutorial to find out how to use your calculator.

WHAT ACCESSORIES ARE AVAILABLE?

SELECT YOUR TUTORIAL PACKAGE

	Basic	Bronze		Silver		Gold	Platinum
	5 tutorials for each device	96 tutorials for your Bold 9000 are availalbe across our Bronze, Silver, Gold & Platinum packages

	You'll be pleased to know that we offer a full money back guarantee if you are not satisfied with the quality of our tutorials or if we don't answer your technical support query within 24 hours; it really is that simple. We pride ourselves on giving you excellent support services, that's why we stand by our word and offer you this incredible guarantee. If you have ordered an Online package we'll refund you the balance into your PayPal account literally within 24 hours!! If you have ordered a DVD package we'll refund you the balance once we have received the DVD - no quibbles, no messing around!
	If you have ordered a DVD package before 3pm we'll dispatch it to you the same day otherwise it will be processed for the following day. We will send all DVD packages for free to UK mainland addresses only as per Royal Mail's specifications in a safe and secure padded envelope. All packages are trackable and once you have placed you order you'll be sent a tracking code and link within 24 hours.
	Wherever you see this icon it means that you are able to watch all tutorials described via our website through online video streaming. Your access to these tutorials will be for a lifetime, unless otherwise stated and should only be viewed by you under our personal licence conditions.
	Where you see this icon is means we'll supply you with a DVD package with our tutorials on, and we'll require your full name and address to ensure smooth and quick delivery. Our promise to you is, if you order before 3pm Monday - Friday we'll dispatch your DVD the same day otherwise we'll send it out the following day. All of our DVD packages are sent via Royal Mail's Signed For™ service and we'll send you both the tracking code and link so you can stay up to date with your delivery.
	Where you see this icon, it means you'll have the ability to Download all our tutorial content using a special link which will be emailed to you. The great thing is you won't need to be connected to the internet to watch our tutorials once downloaded, plus you can even put them onto your BlackBerry to watch whilst on the go.
	Technology is getting smarter and you might need our BlackBerry Experts to help you with your query, hence the reason why we bundle our Technical Support with our Gold and Platinum services. Where ever you see this icon you'll have 3 months access to our Technical Support Team whereby you can ask any question regarding your BlackBerry Bold. Our promise to you is that we'll respond to your query within 24 hours otherwise you'll get 100% of your money back and we'll still deal with your query!

SPECIFICATIONS - blackberry bold 9000

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RIM/BlackBerry's UK Contact Information

• BlackBerry UK Website: http://www.blackberry.co.uk
• BlackBerry Global Website: http://www.blackberry.com
• BlackBerry UK Customer Care: 01753 677 000 - please note you'll be charged $25 to speak to their Technical Team
  
• Online Customer Contact Form : Click here
• Online BlackBerry Repair : For all mobile phone repairs , please contact BlackBerry directly.
• Online BlackBerry UK Support: Click Here
• Download Bold 9000 written Manual - Click here

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